warranty &
Maintenance

SUBARU ALL WHEEL DRIVE MAINTENANCE PLAN AND WARRANTY

All Subaru new vehicles are covered by our comprehensive Subaru warranty and maintenance plan, such as the Subaru All Wheel Drive Maintenance Plan, to ensure your ownership experience is worry-free. Our DNA is what makes every Subaru, a Subaru. It’s our constant focus on performance, safety and protecting the retained value of your Subaru that makes Subaru different to any other vehicle brand. Our DNA delivers you the confidence to exploit your freedom every day.

5 YEAR / 150 000 KM WARRANTY

Every new Subaru sold in South Africa is warranted against any defect in material or workmanship for a period of 5 years or 150 000 km, whichever comes first. This warranty excludes certain maintenance items which are subject to wear and tear. Batteries, shock absorbers, clutches and exhaust systems are warranted for one year or 30 000 km, whichever comes first. Only genuine parts fitted by an authorised dealer are warranted and any parts fitted without Subaru’s approval will void the warranty. This includes accessories, exhausts, filters and parts not of the original specifications of the vehicle unless manufacturer approved. Genuine Subaru replacement parts are likewise warranted for a period of 12 months.

3 YEAR / 75,000KM MAINTENANCE PLAN

Subaru’s All-Wheel Drive Maintenance Plan covers all new Subaru vehicles and comes at no cost to the purchaser. The plan has not resulted in any vehicle price increases, with the benefit of peace of mind motoring being passed onto you, the customer.The free Subaru Owner Reward Programme package consists of the All-Wheel Drive Maintenance Plan and Subaru Assist, which includes emergency, legal and map assistance.  Every new Subaru comes with a free maintenance plan for 3-years/ 75 000 km.

WHAT IS COVERED?

All mechanical related items
Wear and tear
Mechanical and electrical component repair/failure
Service and maintenance

WHAT IS NOT COVERED?

Petrol and top up oil (between services)
Accident damage and insurance claims
Tyres and wheel alignment
Glass replacement
Abuse and/or negligence
Non-mechanical interior trim and paintwork
Repair to on-board entertainment such as audio systems
Repairs to non-factory components and any subsequent repairs or modifications

Subaru has no service plans as all its vehicles under the Subaru Owners Reward Programme have their services covered in the maintenance portions of the programme. The value of the Subaru Owners Reward Programme is calculated at approximately R30 000.

EXTENDED MAINTENANCE PLANS FOR EXTRA PEACE OF MIND

Enjoy further confidence and peace of mind with our extended maintenance plans, available on all new Subaru vehicles. There are three options available: 4 years/105 000 km, 5 years/120 000 km or 5 Years/150 000 km (whichever comes first).
You pay for tomorrow’s costs at today’s rates, avoiding inflation and price increases on parts and labour
Maintenance plan extension costs can be included in your vehicle finance agreement, minimising its impact and unforeseen future expenses
Only Subaru genuine parts are used which come with their own one year warranty and are in full compliance with your vehicle’s warranty terms
Services are conducted to the highest standards by trained Subaru technicians with extensive knowledge of your Subaru for optimum vehicle performance
Vehicle value is enhanced at the time of resale

Please contact us should you require more information and check out this video.

GET IN CONTACT WITH US

Using the contact form below, please contact us regarding your compliments, complaints or general enquiries.
Alternatively you can give us a call on +27 11 622 0260
Subaru Emergency Assist 0800 124 799 or +27 11 991 8079
Office number: (011) 622 0260
Email Us: info@subaruedenvale.co.za
Subaru Edenvale, Corner Ayrshire Avenue & Hereford Street Edenvale, Gauteng, 1609
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